Privacy Policy Overview

Your privacy is important to us. This page outlines how borexiluma collects, uses, and safeguards your personal information in accordance with Australian laws.

What personal data do we collect?

We may collect information to deliver our consultation services and respond to your enquiries.

• Personal identification details, such as your name, email, phone number, and preferences shared during consultations.
• Communications between you and our team, including messages and call records for service improvement.
• Usage data from your interactions with our website, cookies, and standard browsing information.
• Feedback, requests, or further details you willingly supply in communications with us.

How do we use your data?

Your information is only used for legitimate service delivery, communication, and analytics.

• To respond promptly to your requests and maintain clear records for continued assistance.
• To personalise our recommendations and improve your client experience based on your interactions.
• To conduct internal reviews and service improvements while preserving confidentiality.
• To meet compliance obligations under privacy laws and regulatory frameworks in Australia.

Legal grounds for processing

borexiluma processes personal data under applicable law and with your informed consent.

Our legal basis includes your consent, contract fulfilment, compliance with legal duties, and protection of our business interests as permitted by Australian law.

How information is shared

Personal data is not sold or traded. Limited sharing only occurs where necessary for our operations.

• Service providers may access data only to perform administration, IT, analytics, or necessary functions on our behalf.
• Legal authorities may receive information only if required by law, regulation, or legal request.
• Professional advisors, such as accountants or legal representatives, may receive data for operational needs under strict confidentiality.

Data security

We employ strict security protocols, encryption, and access controls to protect your personal information. All internal staff undergo regular privacy training. Only authorised personnel are permitted access, and regular reviews ensure compliance with Australian data protection standards.

Your rights

Australian privacy laws grant you important rights regarding your data.

• Right to access personal information and request corrections.
• Right to withdraw consent to processing and request deletion, subject to exceptions.
• Right to object to processing for direct marketing or analytics purposes.
• Right to complain to an independent regulatory body if you believe your privacy has been breached.

Cookie Policy

Our site uses cookies to personalise your browsing and analyse traffic trends. You can manage cookie preferences using your browser settings or by referring to our Cookie Policy for more details.

Cookie Policy Cookie Policy

Contact Us

If you have questions about this Privacy Policy or your data, please contact us directly.

Changes to this Policy

We may update this Policy periodically to reflect regulatory or operational changes. Notice of significant updates will appear on this page.